Privacy Policy

Last updated: October 1, 2026

Safe Carrier Compliance ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services (Compliance Filing Service, BOC-3 Filing, and Drug & Alcohol Training), how we use it, and the choices you have.

1. Information We Collect

Information you provide to us:

  • Contact details: name, email address, and phone number.
  • Business details: USDOT number, legal business name, DBA name, business address, vehicle counts, and carrier classifications.
  • Training details: participant name, email, selected program, and number of participants.
  • Messages you send through our contact form, including your selected service and message content.

Information from public sources:

  • When you enter a USDOT number, we look up publicly available FMCSA carrier registration data (such as legal name, DBA name, and physical address) to pre-fill your order.

Information collected automatically:

  • IP address, browser type, device information, pages visited, and referring pages.
  • Cookies and similar technologies (see Section 5).

2. How We Use Your Information

  • To process and fulfill your orders (Compliance Filing Service, BOC-3 filing, training enrollment).
  • To verify and pre-fill your company information.
  • To send order confirmations, receipts, and service updates.
  • To respond to your questions and support requests.
  • To prevent fraud, spam, and misuse of our website.
  • To improve our website and services.
  • To comply with legal obligations.

3. Payments

Payments are processed by Stripe. When you pay, you enter your card details directly on Stripe's secure checkout page. We do not receive or store your full card number or CVC. We store only limited payment details, such as the card brand, the last four digits, the amount, the payment status, and Stripe transaction identifiers. Stripe's handling of your data is governed by Stripe's Privacy Policy.

4. How We Share Information

We do not sell your personal information. We may share it only in these situations:

  • Service providers: payment processors (Stripe), email delivery, hosting, and analytics providers who help us operate our business.
  • Filing and registration: government agencies or filing systems, to the extent needed to complete the service you requested (for example, UCR or BOC-3 filings).
  • Legal reasons: when required by law, court order, or to protect our rights, safety, or property.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Cookies

We use cookies and similar technologies to keep the site working (such as session and security cookies), remember your preferences, and understand how visitors use our pages. You can control or delete cookies through your browser settings. Disabling cookies may affect parts of the website, such as checkout.

6. Data Retention

We keep your information for as long as needed to provide our services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) connections and restricted access to stored data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing emails (use the unsubscribe link or contact us).

To make a request, contact us using the details below. We may need to verify your identity first, and we may keep certain records where the law requires it.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows the latest version. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

See also our Terms & Conditions and Refund Policy.